We at Aliyans Foods appreciate your order and value your business. We strive to ensure your shopping experience is smooth and satisfying.
Where We Ship
We ship domestically to all 50 states, including Washington D.C., using UPS for domestic deliveries. Additionally, we offer local delivery within the Greater Chicago area and its suburbs through our Aliyans Delivery Service.
For international orders, we ship globally via FedEx. Please ensure that your shipping details are accurate to avoid any delays or issues.
Due to the nature of our products, we do not deliver to P.O. Boxes, A.P.O., or F.P.O. addresses. If you are shipping to an apartment address, please make prior arrangements with your apartment manager if you will not be available to receive your package.
How We Ship
Orders are processed and shipped from Monday to Friday. All orders are shipped with a tracking number for your convenience.
Domestic orders are handled by UPS, while international shipments are managed through FedEx. For local deliveries within the Greater Chicago area, we utilize our own Aliyans Delivery Service.
During promotional periods, delivery times may be slightly longer than usual.
Packing Your Order
To ensure your products arrive in the best condition, we pack them in insulated containers with dry ice. Upon delivery, please check that your products are cold or frozen before placing them in your freezer. If you encounter any issues, please contact us immediately.
Product Out of Stock
We work diligently to ensure that all products are in stock when you place your order. However, if an item is unavailable, we will refund the cost of that product and ship the remaining items in your order. You will be notified by email if this situation arises.
Local Pickup
For our customers in Iowa, we offer the option to pick up your order directly from our headquarters, avoiding shipping costs. Please allow 24 hours for processing.